Resume

Senior UX & Product Design Consultant
Experienced contract design lead with a 20+ year track record of solving complex UX challenges across SaaS, B2B, and B2C environments. Known for driving clarity in data-rich products and working independently from discovery through delivery. I bring a clean, intuitive interface style grounded in strategic thinking, systems design, and user-centered, data-informed decisions. Comfortable integrating AI features, shaping messaging, and partnering with cross-functional teams to deliver high-impact results.

Select Clients: FiscalNote, Liberty Mutual, Protective Insurance, Dollar General, TripAdvisor, ADT Security, Zipcar, and more.

Core Skills & Tools

  • Clean, modern visual design across responsive web & native apps

  • Product strategy, UX writing, and messaging clarity

  • AI integration & conversational UI (e.g., chat interfaces, smart dashboards)

  • SaaS, workflow optimization, and dashboard/data visualization

  • Stakeholder collaboration, agile teams, and sprint-based delivery

  • Wireframes, user flows, and information architecture

  • Design systems and scalable UI components (Figma, Sketch, Adobe XD)

  • Landing page strategy and conversion optimization

  • Research participation and synthesis

  • Print design & brand cohesion across channels
     

Lead Product Designer
02/15-08/18 First Data Corporation, Cambridge, MA                                                               

  • Responsible for heading up the user experience and design for select First Data products including: First Data Same Day Funding, Clover Capital, Clover Online and Clover Online Listings.

  • Partnered with product and marketing teams to review merchant data in order to optimize products and features. Created user flows, conducted research, analyzed competitors to inform experience and design choices.

  • Presented clickable prototypes via InVision to stakeholders and leadership teams.

  • Worked in tandem with engineers to create an efficient design handoff process using Zeplin and Sketch so developers can easily replicate styles

Design Director
02/10-02/15  Smarter Travel Media, Boston, MA                                                               

  • Responsible for managing and motivating a team of 5 designers, freelance artists, copy writers and recruiting new talent.

  • Developed the creative strategy, user experience and conceptual direction of projects

  • Ensured the creative team produced quality work and messaging that supported the overall creative vision.

  • Collaborated with information architects, copywriters and product managers to improve the usability and profitability of STM brands via websites, emails, mobile, banners and print campaigns.

  • Participated in usability and A/B testing for large projects. Responsible for ensuring design team implements learning’s.

  • Reported directly to the VP of Brand Marketing.

  • Lead the creative initiative for Jetsetter (www.jetsetter.com), a private sale travel site. I was responsible for the site design for both desktop and mobile.

Art Director
02/07-02/10  Digitas, Boston, MA                                                              

  • Responsible for determining the creative strategy, conceptual direction and execution for both online and offline advertising. Clients include Holiday Inn, Saturn, GMAC, Olay, AT&T and more.

  • Manage offshore production team and vendors to ensure quality of creative, user experience, functionality and delivery within timeframe.

  • Worked directly with information architects, copywriters and project managers to design and produce multiple key campaigns.

  • Estimate budgets and timelines with account teams.

  • Identify new technologies and social media platforms to maximize creative objectives and promote viral awareness for key campaigns.

 Art Director
04/04-02/07  EURO RSCG 4D, Boston, MA       

  • Designed and directed online creative for New Balance including emails, websites and banner campaigns.

  • Worked directly with copywriters, technical staff, and junior designers to oversee projects from concept through completion.

  • Estimated budgets and timelines with account teams.

  • Responsible for presenting design materials to marketing executives.

Senior Web Designer
08/02-03/04   Bose Corporation, Framingham, MA                                                              

  • Responsible for consulting with business teams for the creative design and implementation of promotional emails, banners, newsletters, and mini sites.

  • Worked closely with copywriters and marketing professionals to manage promotional content and design direction.

  • Responsible for managing multiple projects, client expectations, and meeting strict deadlines.

  • Conducted formal presentations of design materials to business teams.

Design Team Leader
09/00-06/02  PixelMEDIA, Portsmouth, NH                                                               

  • Responsible for managing designers, strategizing with clients to determine objectives and goals for all web art and design initiatives.

  • Worked with technical department to ensure all assets met technical specifications and expectations.

  • Conducted weekly creative meetings to determine schedules, motivate the design team, and reinforce internal goals.

  • Worked directly with the Project Managers and Account Executives to determine timelines, scheduling, and budgets.

  • Responsible for recruiting new talent.

 Art Director/Designer
10/99-09/00  MSCO Interactive, White Plains, NY                                                              

  • Responsible for managing designers, strategizing with clients to determine objectives and goals for all web art and design.

  • Worked directly with the Creative Director and Account Executives to determine timelines, scheduling, and pricing.


 Education

11/97  Rochester Institute of Technology, Rochester, NY
Bachelor of Fine Arts & Photography